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Pega GenAI™ Coach Launched to Guide Users to do Their Best Possible Work
New in-app feature analyzes workflows and gives advice to more effectively get work done Pegasystems…
Brand voice is crucial when creating AI-generated content
This article was based on the interview with Jon Ricketts of Writerly by Greg Kihlström,…
S1 | 26: The ABC’s of Innovation with Robyn Bolton, Founder, MileZero
Today we talk about the ABC’s of Innovation with Robyn Bolton, Founder, MileZero. No, not…
The unique role of personalization in B2B marketing
This article was based on the interview with Tiffany Grinstead of Nationwide Insurance] by Greg…
Bridging the gap between business and data scientists
This article was based on the interview with Eric Siegel, founder of Machine Learning Week…
The importance of a focus on key metrics when utilizing generative AI
This article was based on the interview with Joe Tyrell of Medallia by Greg Kihlström,…
Building trust in a B2B setting with customer stories
This article was based on the interview with [name] of [company] by Greg Kihlström, MarTech…
Successful customer journey management is holistic
This article was based on the interview with Stacy Sherman of Doing CX Right by…
S1 | 79: Lessons from an ER doctor w/Dr. Judy Wolfe, Associate Chief Experience Officer, Cleveland Clinic
Dr. Judy Wolfe, who still practices as an ER doctor, talks about the transformative power…