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Uniting people, processes & platforms towards a common goal with Susan Rothwell, CRO at Vericast
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Forbes: Understanding When To Use Automation, Orchestration And Next Best Action
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CMSWire: Agility Is No Longer Optional in Business
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Healthy Organizational Cultures with Gary David, PhD, Bentley University
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Creating a Consistently Great Customer Experience, with Wendy Pravda, Medallia
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Improving CX with Conversational AI, with Bob Summers, Goodcall
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Forbes: Getting Ready For Customer Journey Orchestration
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Automation’s Role in Customer-Centric Retail Operations with Doug LaBahn, Cin7
Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation The following…
CMSWire: The Importance of an Initiative Prioritization Model — and Benefit for Customer Experience
Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation This article…