It’s not enough to just communicate with customers. How, where, and when you communicate provides the opportunity to build a connection with a customer, which drives loyalty, lifetime value and more.
Welcome to One Amazing About Acoustic. Today we’re talking with Michael Taylor, Chief Customer Officer at Acoustic and he will be sharing one amazing thing about their platform with us today.
Watch the Episode
From the creators and host of the award-winning The Agile Brand™ with Greg Kihlström podcast, comes One Amazing Thing With Greg Kihlström, a show that puts the spotlight on the latest and greatest MarTech products and platforms by showcasing one feature that makes them… amazing.
About Michael Taylor
Michael Taylor, “MT,” is a transformational technology leader with over 20 years of experience spanning marketing services and SaaS. As Chief Customer Officer at Acoustic, MT brings a unique blend of expertise across product & engineering, IT, and the full spectrum of customer experience — including success, services, and support. Since joining Acoustic, he has worked to elevate customer outcomes through a balanced approach of data, creativity, and emotional intelligence. A Lean Six Sigma Greenbelt and Pragmatic Marketing certified practitioner, MT thrives on leading teams through complex change, always with an eye on scalable innovation and meaningful impact. Outside of work, MT is a lifelong guitarist with a passion for travel and a newly acquired (if reluctant) love of golf.
Resources
Acoustic: https://www.acoustic.com
The One Amazing Thing with Greg Kihlström website: https://agilebrandguide.com/the-agile-brand-podcasts/one-amazing-thing-about-with-greg-kihlstrom/
Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com
Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/
Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
From the creators and host of the award-winning The Agile Brand™ with Greg Kihlström podcast, comes One Amazing Thing About… with Greg Kihlström, a show that puts the spotlight on the latest and greatest MarTech products and platforms by showcasing one feature that makes them… amazing.
