Mastering Cyber Five: Bridging the Marketer-Shopper Disconnect for 2026 Peak Performance

Acoustic: Mastering Cyber Five: Bridging the Marketer-Shopper Disconnect for 2026 Peak Performance

The Cyber Five period—Thanksgiving through Cyber Monday—represents a critical window for retail and e-commerce brands, often viewed as the peak of holiday sales activity. However, new…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Retail Media Doesn’t Get Cut All at Once, with Melissa Gallo from Vantage

Melissa Gallo thinks that framing misses where the money actually goes. She’s Vice President, Solutions and Delivery at Vantage, and before that she ran client success…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Great Fragmentation and Why Your Data Is Your New Brand with Gary Lombardo, Athos Commerce

When upwards of 60% of consumers begin their shopping journey with an AI tool, as recent research shows, they are not entering the top of your…

people walking on the street at night

27 Holiday Shopping Statistics for 2026

27 holiday shopping statistics for 2026 on Cyber Week sales, AI shopping agents, spending, and shopper timing — from the 2025 season, fully sourced.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Dawn of Experiential Retail Media and Why Your Next Big Win is in the Aisles

In our collective rush toward the digital horizon, many of us have overlooked a fundamental truth: the most powerful channel for product discovery isn’t a social…

Mastering the 2026 Shopping Season: A CX Leader's Guide to Evolving Consumer Demands

Infobip: Mastering the 2026 Shopping Season: A CX Leader’s Guide to Evolving Consumer Demands

Data from Infobip’s recent survey reveals critical shifts in shopper expectations and messaging channel performance, providing a roadmap for enterprise preparedness.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Your First-Party Data Can’t Tell You Whether the Ad Worked, with Rajeev Nair from Lifesight

Lifesight’s Rajeev Nair on why first-party data solves targeting but not causality, and what CMOs should ask retail media partners before renewing.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Hybrid E-Commerce Playbook for B2B and B2C

Guy Gunter Home’s journey to rebuild their digital presence, in partnership with the digital consultancy Office of Experience (OX), offers a compelling case study in transforming…


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