The Agile Brand Guide to Conversational Marketing

Latest Conversational Marketing Posts

A Customer’s first interaction with a brand sets the tone of the relationship

Jan 6, 20243 min read

This article was based on the interview with Adam Alfia of Real Time Feedback by Greg Kihlström for The Agile…

Limiting survey questions and utilizing open-ended questions with AI-enhanced analysis

Dec 30, 20233 min read

This article was based on the interview with Daniel Erickson of Viable by Greg Kihlström for The Agile Brand with…

Using real-time data enrichment for better customer insights

Dec 4, 20233 min read

This article was based on the interview with Daniel Erickson of Viable by Greg Kihlström for The Agile Brand with…

Focusing on increased conversions by utilizing conversational marketing

Oct 28, 20233 min read

This article was based on the interview with Justin Keller of Drift by Greg Kihlström for The Agile Brand with…

AI transforming call centers: leveling the playing field

Oct 24, 20233 min read

This article was based on the interview with Mary Nelson of Aircall by Greg Kihlström for The Agile Brand with…