Latest Customer Experience Posts

Organic social media democratizes marketing

May 30, 20242 min read

Organic social media has democratized marketing in a way that was previously unimaginable. In the past, businesses had to rely…

The TikTokification of social media: how brands need to adapt.

May 21, 20242 min read

Gary Vaynerchuk discusses the concept of the “TikTokification of social media” and how it is impacting businesses in creating content.…