Latest Employee Experience Posts
Empowering teams rather than micromanaging them
This article was based on the interview with Jack Skeels of AgencyAgile by Greg Kihlström, Marketing Technology keynote speaker for…
Strategic disruption requires key leadership decisions
This article was based on the interview with Robyn Bolton of MileZero by Adam Chen for The Innovation Economy podcast. Listen…
Embracing generative AI for greater efficiency
This article was based on the interview with Don Schuerman of Pega by Greg Kihlström, Marketing AI keynote speaker for…
Employee feedback drives operational improvement
This article was based on the interview with Tracey Brown of Walgreens by Greg Kihlström, MarTech keynote speaker for The…
Growing customer advocates to drive customer loyalty and growth
This article was based on the interview with Fred Reichheld by Mark Slatin for The Delighted Customers Podcast with Mark…