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#627: The forces redefining brand loyalty with Ian Baer, Sooth
Are you keeping up with the forces redefining loyalty, or are you relying on yesterday’s…
Boosting efficiency with streamlined content creation
The ability to create and manage content efficiently is paramount for businesses, particularly in the…
AI enhances competitive intelligence agility
The transition from traditional brick-and-mortar retail to e-commerce has fundamentally altered the way brands assess…
Performing meaningful actions with AI agents
In the rapidly evolving landscape of marketing technology, artificial intelligence (AI) has emerged as a…
#626: Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone
Is your business building true customer loyalty—or is it just locking customers into a system…
#119 The Impact of Partnerships on Customer Experience
‘Duh’ was a common phase when I was an adolescent. Kids used it in a…
Unlocking car rental loyalty potential
Brands are perpetually in search of innovative ways to enhance customer engagement and drive loyalty.…
Data literacy enhances marketing effectiveness
The ability to understand and leverage data is no longer optional; it is essential. As…
#625: Creating an agile brand with composable approaches, featuring Chris Bach
“Software is eating the world.” That was written over 14 years ago, back in 2011…