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#668: The Five Levels of AI with Courtney Baker, Knownwell

Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the…

ByByAgile Brand GuideApr 24, 20252 min read

Forbes: The Time To Formalize An Approach To AI Adoption Is Now

This article was written for Forbes Agency Council by Greg Kihlström. As an advisor to…

ByByGreg KihlströmApr 24, 20252 min read

#132 David vs. Goliath: Competing with the Big Banks on Customer Experience

What does it really take for smaller banks and mid-sized businesses to triumph over industry…

ByByAgile Brand GuideApr 24, 20254 min read

Happy Employees Create Happy Customers: The Interdependence of Employee and Customer Experiences

The mantra “Happy employees create happy customers” has transcended mere corporate jargon to become a…

ByByAgile Brand GuideApr 23, 20254 min read

#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera

When you think of cameras in construction, do you see them as just security tools—or…

ByByAgile Brand GuideApr 22, 20252 min read

Balancing make vs. buy AI solutions

The integration of artificial intelligence (AI) has become not only a competitive advantage but a…

ByByAgile Brand GuideApr 22, 20254 min read

#27: One Amazing Thing About Treasure Data with Mark Tack

Welcome to One Amazing About Treasure Data, and their campaign that ran during Adobe Summit…

ByByAgile Brand GuideApr 22, 20253 min read

Expert Mode: Navigating the New Frontier of Omnichannel Attribution

Attribution has long been one of marketing’s thorniest challenges. With consumers increasingly shifting between devices,…

ByByAgile Brand GuideApr 21, 202512 min read

#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns…

ByByAgile Brand GuideApr 20, 20253 min read