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Expert Mode: Predictable AI Agents Are Coming—Here’s How to Stay in Control

The era of generative AI has been explosive—but unpredictable. That’s fine for brainstorming or content…

ByByAgile Brand GuideJun 29, 20255 min read

MarTech: The power of customer data across the journey: Acquisition

This article was written by Greg Kihlström for MarTech. Understanding customer needs allows us to…

ByByAgile Brand GuideJun 28, 20252 min read

Expert Mode: AI in UX—Why Speed Alone Isn’t the Goal

UX has long been perceived as a deliberate craft—methodical research, slow testing, and incremental refinements.…

ByByAgile Brand GuideJun 27, 20255 min read

Introducing Genesys Cloud AI Studio: Empowering Businesses with Responsible, Agentic AI for Transformational Customer Experiences 

First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous…

ByByAgile Brand GuideJun 27, 20257 min read

AirConsole and Audi Drive a New Era of In-Car Gaming

AirConsole and Audi mark a new milestone in in-car entertainment with the official launch of…

ByByAgile Brand GuideJun 27, 20254 min read

#696: The network effect on CX of AI plus employees with Jay Pattisall, Forrester

Agility isn’t about adding more tech; it’s about multiplying human impact. Today we’re exploring the…

ByByAgile Brand GuideJun 26, 202517 min read

Treasure Data Launches MCP Server: Let Your LLM Talk to Your Data

New open-source connector allows AI assistants to interact directly with Treasure Data environment

ByByAgile Brand GuideJun 26, 20254 min read

Forrester Introduces The Total Experience Score: A New Metric For Measuring The Power Of A Unified Brand And Customer Experience

Aligning brand and customer experience empowers companies to outperform competitors, achieve up to 3.5x revenue…

ByByAgile Brand GuideJun 26, 20255 min read

CMSWire: PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

This recap of PegaWorld 2025 was originally published in CMSWire. From technical debt to guardrails,…

ByByAgile Brand GuideJun 26, 20252 min read
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