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Forrester CX Summit North America 2025
June 23 @ 8:00 am – June 26 @ 5:00 pm
At CX Summit 2025, CX, digital, and marketing leaders unite to delve into this rapidly approaching future, unveiling fresh insights and a comprehensive set of measurement and enhancement tools for optimizing the entire customer relationship. Come learn how strategies combined with current and emerging technology can forge groundbreaking narratives that capture the hearts and minds of your customers with the right balance of precision and empathy — enabling you to create your best customer journey ever.
Welcome to 2025, where customer engagement knows no bounds — where visionary strategies seamlessly blend with practical execution and every interaction is meticulously crafted to captivate and delight. Imagine if you could measure and act on every part of that journey to maintain the equilibrium between innovation and ease of use.