The Delighted Customers Podcast with Mark Slatin

The show that explores tips, frameworks, and methods to delight customers

Follow on: Apple | Spotify | Empowered CX Website

Top 10 Management Podcast on Apple’s US Charts

According to a Bain Consulting study, 80% of CEOs believe their companies deliver a superior customer experience but only 8% of their customers agree. Host Mark Slatin talks to guests with a wide range of expertise, who share meaningful insights and wisdom to help you close that gap. The show gives you practical tips, proven frameworks, and shares ways to help you delight YOUR customers.

Learn more about Mark Slatin on the Empowered CX Website.

The Delighted Customers podcast is presented by The Agile Brand and produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation,  they craft human connections through intelligent, engaging and informative content.