White Papers & Research

Dive Deeper on Marketing Technology, Customer Experience, and Digital Transformation Challenges, Opportunities & Insights
Explore deeper insights and research with our series of white papers.
Our latest white papers
Available for download below.

Building a Customer-Centered Digital Consultancy
The #1 Amazon Best-Seller
by Greg Kihlström
By Sitecore, RDA & The Agile Brand Guide
Planning and implementing meaningful CX measurements to reduce risks while creating greater business value in professional services.
Read how one digital consultancy created and executed a plan to improve its customer experience to benefit both its customer outcomes as well as business value.

Agile Digital Transformation
By GK5A & The Agile Brand Guide
Improving customer experience through agile digital transformation: Designing, implementing, and managing meaningful change for a customer-centric organization
This white paper was created by leading consultancy GK5A to discuss best practices and approaches to Digital Transformation
More White papers are coming soon