My Courses
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#43: One Amazing Thing About DevRev with Michael Machado
What if your teams could actually get work done rather than looking for documents, updating records, and dealing with unstructured data silos? Welcome to One Amazing About DevRev. Today we’re talking with Michael Machado, Corporate Vice President at DevRev and they will be sharing one amazing thing about their platform with us today.
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#65: Transforming CX with AI plus People, Processes, and Platforms, with John Durocher, Calix
Are your people, processes, and platforms delivering value or to drive better customer experiences, or are they—and your CX—disconnected and siloed? Agility requires a willingness to adapt and evolve, as well as a deep understanding of how…
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Stitch Fix Introduces Stitch Fix Vision, a GenAI-Powered Style Visualization Experience
Stitch Fix, the leading online personal styling service, announced today the launch of Stitch Fix Vision, an inspirational style visualization tool powered by GenAI (generative artificial intelligence). Now in beta, Vision offers an innovative and convenient approach to style discovery, providing clients with personalized imagery of their likeness in a wide array of shoppable outfit…
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Salesforce Signs Definitive Agreement to Acquire Apromore
Salesforce today announced it has signed a definitive agreement to acquire Apromore, a leading provider of process intelligence software that helps organizations discover, simulate, and optimize business processes.
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The Brief Launches Industry’s First AI Agency for Marketers
Formerly Creatopy, The Brief has rolled out the industry’s first end-to-end “AI agency” platform. The system automates major parts of the campaign process, from market research to ad creation, publishing, and optimization, helping brands cut costs and accelerate time to market.
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#262: Retail Reinvented: People, Platforms, and the Truth About CX with Melissa Moore
Melissa Moore shares real retail stories, training tips, and practical views on customer centricity, employee experience, AI, and TikTok shop. Listeners get honest lessons on execution, people-first leadership, and building consistent retail…
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#750: MOO’s Corin Mills on the strength of physical marketing in the digital age
Today, we’re going to talk about the surprising resurgence of physical marketing in the digital age and how it can be a powerful tool for building brand loyalty and driving business growth. To help me discuss this topic, I’d like to welcome Corin Mills, Brand Marketing & E-commerce Director at MOO.
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7 Must-see Marketing Technology, Customer Experience, and AI Adoption Keynote Speakers
Here are seven standout keynote speakers who consistently deliver practical, enterprise-grade insights across marketing technology, customer experience, and AI adoption.
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Expert Mode: Navigating AI’s Effect on Publishing and SEO
The publishing industry is undergoing a seismic shift, driven by the rise of AI-powered search and large language models (LLMs). As these technologies reshape how consumers discover and engage with content, publishers must adapt or risk being left behind.
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Expert Mode: Rethinking the Consumer Journey in a Connected Ecosystem
The classic marketing funnel—awareness, consideration, conversion—feels quaint in today’s dynamic digital landscape. Consumers engage with brands across a multitude of touchpoints, often in unpredictable ways. This fragmented journey presents significant challenges for marketers, demanding a shift in strategy and a deeper understanding of how to connect with customers on their terms.
