463: #463: AI and Cybersecurity with Gary Guseinov, CEO at RealDefense
Today we’re going to talk about AI and cybersecurity, and the promises, myths, and reality of how the two can work together to keep businesses and…
Reflecting on 2023 and Crafting More Human-Centric Business in 2024 – Insights from the CX All Stars
Dive into the world of Customer Experience Community with the CX Goalkeeper Podcast’s Holiday Season special! Host Gregorio Uglioni brings together a panel of CX All-Stars…
Customer feedback and the product roadmap
It is important to let customer feedback have a role in driving the product roadmap, but it needs to be balanced with other considerations.
Tips for migration to a composable architecture
Migration to composable architecture is a topic that has gained significant attention in recent years, especially for e-commerce brands.
Prioritizing creativity in content marketing in the age of AI
Amidst the discussions about artificial intelligence (AI), it is crucial for content marketers to prioritize creativity. Many content marketers are shifting their focus towards technology and…
462: #462: Collaboration for successful experimentation with Collin Crowell and James McCormick
Today we’re going to talk about collaboration between product and marketing teams and how, when done well, this can drive business growth and an improvement in…
Enhancing Patient Experience Optimization within HIPAA Compliance for Healthcare Organizations
Relying on standard tracking technologies to gain insights into patient behavior on your website or within your app, with the goal of optimizing the overall patient…
S1 | 18: Facilitating Digital Transformation at The Amenity Collective w/ CIO Dan Cohen
In this conversation we dig into how to create an culture where innovation can thrive from a technology executive who also had a had in giving…