Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: From Found to Cited: Navigating the New Frontier of AI Search

Oct 4, 2026

The most important visitor to your website may no longer be a prospective customer, but an AI agent acting on their behalf. This changes everything.

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Why Direct Mail Still Works for Technology Companies

Oct 3, 2026

The technology companies getting real return from mail treat it as a precision tool, not a mass channel. They reserve it for target accounts, tie it to specific sales motions, and measure it with the same rigor they’d apply to any other line item.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s MarTech, AI & CX News | October 3, 2026

Oct 3, 2026

Martech news Oct. 2, 2026: Constructor reports 900% growth in AI agent customers, Revin expands to 10 more Allstar brands, Nextview joins Claude network.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Dawn of Experiential Retail Media and Why Your Next Big Win is in the Aisles

Oct 3, 2026

In our collective rush toward the digital horizon, many of us have overlooked a fundamental truth: the most powerful channel for product discovery isn’t a social feed or a search engine. It’s the brick and mortar retail store.

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Radial, Staci Americas and Base Logistics Become Paxon, Creating a Stronger Global Platform for Customers

Oct 2, 2026

Radial, Staci Americas and Base Logistics today unite under the Paxon brand, creating a stronger and more connected platform for customers across North America and beyond.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s MarTech, AI & CX News | October 2, 2026

Oct 2, 2026

Martech news Oct. 1, 2026: Contentstack launches Canoe AI visibility tool at $279 a month, Mixpanel adds Agent Intelligence, Kargo reports 21% recall lift.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: When the Shelf is a Doorstep: Rethinking the Commerce Funnel

Oct 2, 2026

I spoke with Peter Giordano, GM of Ads, Platform, and Growth Services at DoorDash, a company that has not only witnessed this compression but has built one of the fastest-growing commerce media networks in history on top of it

Mixbook’s CEO Andrew Laffoon on designing for permanence at the speed of AI: why none of its customer messaging says AI

Mixbook’s CEO Andrew Laffoon on designing for permanence at the speed of AI: why none of its customer messaging says AI

Oct 1, 2026

Mixbook CEO and co-founder Andrew Laffoon on why its customer messaging never says AI, how Story Mode keeps the user as author, and why NPS outranks speed.

Circle & Square Releases Buyer Intelligence Guide: How CMOs Can Adapt to the AI-Shaped B2B Buyer Journey

Circle & Square Releases Buyer Intelligence Guide: How CMOs Can Adapt to the AI-Shaped B2B Buyer Journey

Oct 1, 2026

New Resource Reveals Framework for Identifying and Influencing Critical Buyer Conversations in an AI-Powered Market

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Maximor Rebrands as Hyphenate After 86x YoY Growth, Expanding Across the Office of the CFO

Oct 1, 2026

The new name reflects the company’s expansion across the full office of the CFO. The average customer now runs six modules and 40% expand within their first year, as finance teams consolidate fragmented workflows onto one autonomous platform.

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