The CX Goalkeeper had a smart discussion with Adrian Swinscoe
Adrian is a Customer experience advisor, author, speaker, workshop leader and aspirant punk at Punk CX.
We discussed following tracks from his book:
- With great power comes great responsibilities
- CX is not F***** metrics
- Simplicity rules: ok?
- The answers are right in front of view
His book suggestion: Worth It by Dan Price
How to contact Adrian:
- https://www.linkedin.com/in/adrianswinscoe/
- https://www.adrianswinscoe.com/
- Amazon link to Adrian’s book “PUNK CX”
Adrian’s gold nuggets:
- “Find something you love to do”
- “Be curious about everything”
Thank you Adrian!
#customerexperience #leadership #innovation #transformation
#punkcx
