The CX Goalkeeper had the great opportunity to interview Michael Lewrick
LinkedIn Headline: Bestselling Author | Speaker | Senior Advisor | Trainer
Highlights:
00:00 Game Start
01:16 Michael’s Introduction
02:19 Michael’s Values
03:23 His passion for design thinking
05:13 Why 4 books?
08:00 Defining Design Thinking
11:50 Exploiting the power of Design Thinking
13:27 Leveraging Design Thinking in private life
16:17 Design Thinking Toolkit
18:55 Design thinking for business growth
21:07 A real example
23:32 Design thinking and innovation metrics
27:11 AI to measure innovation
29:10 The Future
30:14 Book Suggestion
31:28 Contact Details
31:51 Golden Nugget
and much more
Michael’s Contact Details:https://www.linkedin.com/in/michael-lewrick/link to the design thinking book brandstore: https://amzn.to/3Wd8ztc
ABOUT ME:https://www.cxgoalkeeper.com
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