Simplifying business with Ricardo Saltz Gulko in collaboration with the ECXO

The CX Goalkeeper had the opportunity to interview Ricardo Saltz Gulko

Customer & Employee Experience & Customer Success – Services – Data-Driven Transformation, Lead Design & Innovation, Change & Growth – Founder of the European Customer Experience Organization (ECXO)

The game with Ricardo:

00:00 Game Start

1:30 Ricardo Gulko Saltz introduction

5:30 The ECXO

6:59 The Vision of the ECXO

9:40 Simplification in Customer Experience

20:25 How to cope with the increasing complexity

29:15 Ricardo’s book suggestion

31:10 Ricardo’s contact details

32:40 Ricardo’s Golden Nugget

Ricardo Contact details:

• https://www.eglobalis.com/

• https://www.linkedin.com/in/ricardogulko/

• http://www.ecxo.org/individuals

Thank you Ricardo!

find out more: http://www.cxgoalkeeper.com/ricardosaltzgulko

#cxgoalkeeper #customerexperience #podcast #leadership #ecxo