Business Transformation Pitch with the CX Goalkeeper is joining The Agile Brand podcast network
July 14, Arlington, VA || From the creators of the award-winning The Agile Brand with Greg Kihlström podcast, comes a new show that goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. The show originally launched in 2021 and has over 200 episodes already available. It launches July 14, 2025 on The Agile Brand network, and joins the other shows to provide a comprehensive, customer-centric set of programming for professionals in customer experience, customer service, marketing, and communications.
Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers.
The show helps business leaders discover how today’s leaders are accelerating transformation, leading with purpose, driving innovation, enabling human-centered growth, and creating lasting value across customer, employee, and operational dimensions.
“I am thrilled to welcome Gregorio and his phenomenal conversations to The Agile Brand family, and the guests, topics, and insights provided are precisely the type of valuable content we strive to provide with all of our content,” says The Agile Brand Principal Greg Kihlström. “Business Transformation Pitch with The CX Goalkeeper fills a gap in a market where businesses are struggling to make meaningful changes happen and then to sustain them.”
Business Transformation Pitch is now available from all major podcast outlets like Apple, Spotify, and Amazon as well as at: https://www.businesstransformationpitch.com
About The Agile Brand
Providing marketing leaders and aspiring leaders with the insights, ideas, training, and consulting that are needed to stay competitive and meet rising customer expectations
The Agile Brand consists of several media and online properties that educate and engage leaders and teams in the marketing and customer experience practice areas. From the award-winning podcast The Agile Brand with Greg Kihlström®, Delighted Customers with Mark Slatin, or the B2B Agility with Greg Kihlström™ podcast, to the internationally best-selling Agile Brand Guides series of books, to the writing and advisory of entrepreneur and thought leader Greg Kihlström, The Agile Brand provides a variety of ways for marketers to learn, engage, and stay competitive in a world of rising consumer expectations.
Learn more at https://www.agilebrandguide.com and https://www.gregkihlstrom.com
About Gregorio Uglioni, The CX Goalkeeper
Gregorio is the host of the Business Transformation Pitch Podcast (former CX Goalkeeper Podcast). With a proven track record of driving business and digital transformation and achieving measurable results, Gregorio Uglioni is a dedicated and results-oriented professional with expertise in business strategy, business and digital transformation, customer experience, and leadership.
His experience includes leading large-scale transformation initiatives and value streams, identifying and delivering initiatives that drive financial results, operational efficiency, customer acquisition, and reducing churn while increasing customer loyalty and share of wallet. He is currently an Associate Partner at Forward. He previously worked at Accenture (consulting) and Swisscard (financial services), a former joint venture between American Express and Credit Suisse, as well as at the Cantonal Hospital of Winterthur in several senior leadership roles.
