The CXWG2020 & “The Customer Experience Playbook” with Jonathan Daniels – S1E1

Jonathan Daniels is very well known in the CX world.

He is the author of the book “The Customer Experience Playbook”

He is dedicating his time co-creating, training and coaching organisations and leaders, giving practical tips on becoming customer-centric.

  • Cofounder of cx-brussels
  • Director of cx-centric.com
  • Director of daniels-solutions.com
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