My Courses

  • 8: #8 Attracting the Right Customers with Your Brand

    When branding is done well, it differentiates your organization in a way that targets the right audiences and drives the right customers to your brand.

  • 7: #7 Branding and Expectation-Setting for Customers

    A good brand allows potential customers, employees, and other audiences to understand what they should expect before they make a purchase. When done well, this combination of messaging and visuals helps create a better customer experience by setting…

  • 6: #6 Brands and Value Creation for the Organization

    Successful brands can create their own intrinsic value to an organization. In this episode, we discuss how the value created by a brand creates many internal and external opportunities beyond marketing benefits.

  • 5: #5 Branding for Differentiation and Competitive Advantage

    While it may seem obvious, setting your brand apart from the competition is often easier said than done. Successful brands think beyond purely aesthetic or surface differentiation and find ways to meaningfully occupy an idea in their consumer’s minds.

  • #4 Your Brand is Continually Evolving

    Gone are the days of “set it and forget it” with your brand. Instead, you need to embrace a continually evolving landscape where your customers, employees and competitors are continually in motion.

  • 3: #3 Your Brand is a Relationship

    Successful brands understand that customers have unlimited choices, and a two-way relationship keeps you top of mind with consumers. This is not far-fetched or unrealistic when brands approach it by solving real challenges that their clients have, and…

  • 2: #2 Your Brand is more than a Logo

    As Jeff Bezos famously said, “your brand is what people say about you when you’re not in the room.” While much effort is spent on logos, brand guidelines, and messaging structures, if your brand doesn’t resonate with your audiences, they will write…

  • 1: #1 Your Brand is a Vocabulary

    How do you create a vocabulary that people inside and outside your organization will want to adopt and use to talk about you? If you create it well, it will be something that employees are able to easily use, and something that is meaningful to your…

  • Return on Creativity is Blue Chip

    Return on Creativity is Blue Chip

    What if the art and design students teamed up with engineers, business majors and programmers to tackle issues in banking and health care? What if scientists using data for biocomplexity and behavioral research tapped creative thinkers for breakthrough results? What if your creative ‘side hustle’ is now contributing to a $6billion online sector? And what…