My Courses
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Redefining leadership at the intersection of transformation & technology with Fabian Ringwald – Live from Lead26
This interview,Live from LEAD-26 in Zurich, links real leadership lessons to lived experience. Fabian, a CIO and ultra runner, talks limits, psychological safety, and practical steps. He also shares a …
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Technology Companies Are Slow to Understand Physical Industries
There’s a narrative in tech that construction, manufacturing, and energy companies are resistant to change. I’ve spent 26 years in this space, and I think that narrative is backwards. The real problem? Technology companies are slow to understand physical industries. That realization shaped everything about how we built Briq. Here’s what we learned.
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Expert Mode: Why Your Growth Problem is Actually a Brand Problem
Brand is often relegated to the “nice-to-have” column, a luxury to be indulged in during boom times and the first thing on the chopping block when belts tighten. Yet, this perspective misses the most critical point: a strong brand is not an expense, but the ultimate economic engine. It’s the invisible hand that lowers acquisition…
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Expert Mode: The Infinite Channel Problem and Why Your Supply Chain is Your New Best Marketer
We are entering an era where the brand is less defined by its advertising and more by its operational excellence. The consumer, now accustomed to near-instant gratification, has little patience for supply chain disruptions, delayed orders, or poor communication. The paradox we face is that as AI potentially atomizes the customer journey across infinite touchpoints,…
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Optimove launches its new Email Marketing Solution, significantly enhancing marketers’ Creative Power
Optimove’s next evolution of email marks a new era of email personalization at scale for Positionless Marketers. Enhanced capabilities combine industry-leading AI agents with state-of-the-art data foundations
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#792: Replay: Increasing speed to insights with Sid Banerjee, Medallia
As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one!What could your CX teams do to strategically move your brand forward if …
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A Look Forward to 2026, Part 3: Why Humanity Wins in the Age of AI
As we enter 2026, the omnipresence of artificial intelligence will continue to transform it from a cutting-edge advantage into a mere operational baseline. As every competitor integrates the same autonomous agents, generative tools, and optimization engines, the race for the “fastest algorithm” will become irrelevant. Industry leaders agree: the brands poised to win in this…
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Expert Mode: Beyond the Click—Navigating the B2B Dark Funnel with AI
For years, we’ve relied on the comforting, if slightly misleading, glow of a healthy click-through rate to justify spend and demonstrate momentum. But we also know, with the certainty that comes from experience, that this is an incomplete story. The B2B buyer’s journey has never been a straight line from ad to click to form-fill.…
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#791: Replay: Lovesac CEO Shawn D. Nelson on building a resilient brand in an uncertain world
As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one!What if bankruptcy, a global financial crisis, and other hurdles along the way …
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Expert Mode: From HiPPO to Hypothesis: Building a Culture of Continuous Optimization
In enterprise marketing, there are few forces as powerful, or as potentially misguided, as the “great idea” that emerges from a senior leadership meeting. It often arrives with conviction, a sense of urgency, and a complete lack of supporting user data. We’ve all been there.
