My Courses
-

#19: Five Ways to Power Up Your Dreams: Lessons from a Mother-Daughter PR Dynasty
From hot pink power suits to pandemic pivots, Suzi McCoy and Katie Dubow have built more than a PR firm—they’ve grown a legacy. As the mother-daughter team behind Garden Media …
-

#778: Intuit Mailchimp’s Diana Williams on moving from fragmentation to holiday sales success
We’ll explore the challenge of turning fragmented customer data from online browsing, email clicks, and even in-store visits into a cohesive strategy that drives precision-targeted campaigns, creates loyal customers, and, most importantly, delivers measurable ROI in a complex, multi-channel world. To help me discuss this topic, I’d like to welcome, Diana Williams, VP of Product…
-

Verndale Acquires Fishtank to Create North America’s Leading SitecoreAI Experience Practice
Verndale and Fishtank combine 14 Sitecore MVPs and award-winning expertise to help brands navigate the AI era with confidence.
-

Salesforce Cyber Monday Recap: AI Transforms Digital Commerce and Customer Experience
The 2025 Cyber Week period marked a significant shift in digital commerce, demonstrating robust online sales growth and underscoring the transformative impact of artificial intelligence (AI) across both sales and customer service. Global online sales reached $336.6 billion for Cyber Week and $53 billion on Cyber Monday, representing 7% year-over-year growth in both instances (Salesforce…
-

Coupler.io: Strategic AI Adoption: Driving Revenue Growth and Informed Decisions
With saturated markets and an abundance of data, executives face mounting pressure to make complex decisions at an unprecedented pace. Strategic use of artificial intelligence (AI) has emerged not as a passing fad, but as a foundational component for achieving sustainable revenue growth and fostering data-driven strategic planning. A recent Coupler.io survey of 129 CEOs,…
-

Salesforce Introduces Agentforce Nonprofit with New AI Agents to Empower Staff, Drive Fundraising, and Maximize Mission Delivery
To better support the critical missions and work of the nonprofit sector, Salesforce today announced Agentforce Nonprofit (formerly Nonprofit Cloud) with new, purpose-built AI agents for fundraising, program management, volunteer coordination, and donor support. With Agentforce Nonprofit, organizations can deploy AI agents to elevate their teams — dramatically cutting down on administrative time. This translates to hundreds of hours…
-

“Because everyone else does”: Survey by Coupler.io reveals key mistakes businesses make in AI adoption
Despite media warnings about AI replacing human decision-making, executives rank this as only the fifth most common mistake (11%), according to a study by Coupler.io, a data integration and analytics platform.
-

Expert Mode: The High-Tech, Low-Tech Playbook for National Scale and Local Authenticity
For enterprise marketing leaders, the mandate is clear: grow. But the path to that growth is a landscape of paradoxes. We’re tasked with building a powerful, recognizable national brand while simultaneously forging authentic, personal connections within hundreds of disparate local communities. We must harness the immense power of sophisticated MarTech stacks—AI, automation, and predictive analytics—while…
-

#72: Concept to acquisition with Chris Tilkov, DocuSketch
Joining me today is Chris Tilkov, General Manager at DocuSketch, an automated estimation and documentation platform that helps homeowners rebuild after natural disasters. Before joining DocuSketch, Chris founded AskAiME, a platform that was successfully acquired. But his journey didn’t start in tech—he began his career as a carpet cleaner before transitioning into the world of…
-

#47: One Amazing Thing About Transmission with Ricky Abbott
Welcome to One Amazing About Transmission. Today we’re talking with Ricky Abbott, President at Transmission about their documentary: Who is Watson? The Day AI Went Primetime.
