#618: Working with AI to create better (not just more) content with Nick Gernert, CEO WordPress VIP
Today, we’re excited to welcome Nick Gernert, CEO of WordPress VIP, the world’s leading content management system. With extensive experience overseeing a platform that powers millions…
Implementing customer journey management for brand success
Implementing journey management for success is crucial for organizations looking to drive customer satisfaction and achieve business success in today’s competitive marketplace.
Adobe and AWS Partner to Bring Adobe Experience Platform to Brands and Enhance Customer Engagement with Deep Insights
At AWS re:Invent, Adobe (Nasdaq:ADBE) announced an expanded partnership with Amazon Web Services (AWS) to make Adobe Experience Platform (AEP) available on AWS. This new offering…
AI and the future of online retail
AI is the future of retail. In our ever-changing markets, businesses must adapt to new technologies in order to stay competitive and meet the demands of…
#617: Small changes that make big differences to marketing results with Jay Schwedelson, SubjectLine.com
Today we’re exploring the art of finding small changes with big impacts in marketing with Jay Schwedelson, Founder of SubjectLine.com, CEO of Outcome Media, and host…
Fragmented communication harms the customer experience
The relationship between brands and customers is increasingly complex, characterized by a multitude of communication channels and touchpoints. The fragmentation of communication can significantly detract from…
#115 From Speedometers to Engines: Transforming CX with Tom DeVries
Why CX leaders need to shift away from metrics
Gen AI and Automation Enhancements Help Banks Accelerate Payment Disputes and Claims with New Edition of Pega Smart Dispute
New version of market-leading solution further simplifies time-consuming process and supports more payment types
