Customer Journey Orchestration (CJO)
Pega Customer Decision Hub
Deepen relationships and maximize value every moment everywhere with Pega’s Customer Decision Hub. It features AI-driven next best action that delivers across multiple channels.
Pointillist by Genesys
Listed in Customer Journey Orchestration (CJO)
The Genesys customer journey management solution integrates their acquisition of Pointillist into their existing customer engagement platforms. From the Genesys website: “Deliver frictionless experiences at scale for every customer. Harness …
