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Roojoom
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Short Description Deployed by early adapters as AT&T and Comcast and designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics Roojoom’s platform Personal AI engines invoked for each …
Description Deployed by early adapters as AT&T and Comcast and designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics Roojoom's platform Personal AI engines invoked for each customer drive individual journeys for customer service and for marketing. Customer journeys are run continuously across channels until the journey target is reached demonstrating high issue resolution rates in support journeys and impactful business KPIs lift in customer engagement.
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