Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 22, 2026

May 22, 2026

Yesterday’s announcements cluster around a single operational thesis: AI is moving from recommendation layer to execution layer across marketing, commerce, and customer experience. The press releases that crossed the wire on May 21 do not describe a future state. They describe systems that are running now, taking actions in…

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Kustomer Launches “Kustomer AI – Signals” to Turn Customer Intelligence Into Real-Time Action Across the CX Stack

Apr 7, 2026

“Kustomer AI – Signals” surfaces real-time customer context, sentiment, and escalation risk directly to reps and managers before they engage, closing the gap between CX visibility and action. Available now natively in the Kustomer platform and on Zendesk

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