CCO appointment underscores Tempo’s commitment to customer-centric transformation through Adaptive SPM
BOSTON–(BUSINESS WIRE)–Tempo Software, the leader in Adaptive Strategic Portfolio Management (SPM), today announced the appointment of Tyler McNally as Chief Customer Officer. McNally will lead global customer success, services, and support, delivering greater customer outcomes with Tempo’s Adaptive SPM platform.
The appointment marks an important milestone in Tempo’s evolution toward a fully Adaptive SPM–driven customer experience, which enables organizations to connect strategy, execution, and outcomes with more agility and alignment. With increasing customer demand for integrated, adaptive portfolio management, Tempo continues to invest in differentiating a customer-centric approach with leadership that enhances this focus.
“As we continue to expand our Adaptive SPM platform and deepen our relationships with more than 30,000 customers, Tyler’s experience leading global customer teams supporting global customers will be invaluable,” said Vic Chynoweth, CEO of Tempo. “His track record of driving product adoption at scale and proven ability to build high-performing customer success organizations aligns perfectly with our vision of empowering organizations to move beyond static planning and rapidly adapt to an ever-changing environment.”
McNally joins Tempo from Ellevation Education, where he served as Vice President of Customer Success, modernizing the company’s post-sale experience with faster, more efficient, digitally-led customer support. Prior to Ellevation, McNally served as Senior Vice President of Customer Experience and Operations at Gainsight, driving double-digit expansion growth and introducing AI-enabled programs that significantly improved customer success and operational performance worldwide.
“I’m excited to join the Tempo team and help organizations realize the full value of adaptive SPM,” said McNally. “No two journeys to strategic alignment and agility are the same, which is why Tempo’s Adaptive SPM platform is so powerful – it meets customers where they are and helps accelerate meaningful, measurable progress.”
About Tempo Software
Tempo Software is the leader in Adaptive Strategic Portfolio Management (SPM), helping organizations continuously plan, adapt, and deliver results with clarity and confidence. Tempo’s modular platform combines AI-powered insights with flexible adoption models to keep teams aligned, manage risk, and connect strategy to outcomes – meeting organizations wherever they are in their transformation journey. Through strategic alliances with technology platforms including Atlassian Jira, monday.com, Asana, ServiceNow, and Azure DevOps, and a robust partner ecosystem of over 300 solution providers, Tempo extends its capabilities across the enterprise. The company serves over 30,000 customers across diverse industries – including Cisco, Airbus, Oracle, and more than one-third of the Fortune 500 – who rely on Tempo to drive measurable outcomes at scale. Learn more at www.tempo.io.
