The Agile Brand with Greg Kihlström® Podcast

The Top-Ranked Enterprise Marketing Podcast | Apple Marketing Top 10 | Feedspot Top 10

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Expert mode marketing technology, AI, and CX. The top-ranked enterprise marketing podcast features the world’s leading brands and platforms talking about the insights, ideas, and approaches that create category leaders and the winning trifecta: happy customers, happy employees, and valuable brands.

Latest Episodes

The Agile Brand with Greg Kihlström

Marketing technology, customer experience, and digital transformation in an Agile age.

Hosted by Greg Kihlström, best selling author, entrepreneur, and advisor to top brands on marketing technology and digital transformation.

The Agile Brand with Greg Kihlström® is sponsored by TEKsystems.

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#632: Driving measurable retail growth with Cédric Chereau, EagleAI

#632: Driving measurable retail growth with Cédric Chereau, EagleAI

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#631: SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog

#631: SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog

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The Agile Brand with Greg Kihlström

#630: Can Netflix, Delta, and Amazon teach us how to improve the patient experience? Featuring Adeline Ashley from Sitecore

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#629: Why generative AI transparency is so important with Matt Van Itallie, Sema Software

#629: Why generative AI transparency is so important with Matt Van Itallie, Sema Software

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#628: Why leaders need to become more self-reliant with Maha Abouelenein

#628: Why leaders need to become more self-reliant with Maha Abouelenein

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#627: The forces redefining brand loyalty with Ian Baer, Sooth

#627: The forces redefining brand loyalty with Ian Baer, Sooth

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#626: Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone

#626: Building customer success instead of vendor lock-in with Toya Del Valle, Cornerstone

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#625: Creating an agile brand with composable approaches, featuring Chris Bach

#625: Creating an agile brand with composable approaches, featuring Chris Bach

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#624: 2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions

#624: 2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions

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#623: Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs

#623: Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs

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The Agile Brand with Greg Kihlström

#622: Balancing AI optimism with realism, with Stefan Weitz, HumanX Conference

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The Agile Brand with Greg Kihlström

#621: The evolving buyer’s journey with Liz Robillard and Kristin Schoenstein, WBR

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The Agile Brand with Greg Kihlström

#620: How small businesses continue to thrive with Emily Washcovick, Yelp

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The Agile Brand with Greg Kihlström

#619: Knowing which of your marketing dollars are working, with Mike True, Prescient AI

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#618: Working with AI to create better (not just more) content with Nick Gernert, CEO WordPress VIP

#618: Working with AI to create better (not just more) content with Nick Gernert, CEO WordPress VIP

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The Agile Brand with Greg Kihlström

#617: Small changes that make big differences to marketing results with Jay Schwedelson, SubjectLine.com

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The Agile Brand with Greg Kihlström

#616: Synthetic personas in market research with Ali Henriques, Qualtrics

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#615: Is Black Friday still the star of the holiday season? Featuring Joe Shasteen, RetailNext

#615: Is Black Friday still the star of the holiday season? Featuring Joe Shasteen, RetailNext

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#614: How trust, community, and courage are reshaping brands with Chris Savage, Wistia

#614: How trust, community, and courage are reshaping brands with Chris Savage, Wistia

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#613: Building brands through collaboration, innovation, and sustainability with Eric Liedtke, Under Armour

#613: Building brands through collaboration, innovation, and sustainability with Eric Liedtke, Under Armour

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The Agile Brand with Greg Kihlström

#612: Shared understanding of business needs with Patty Soltis, Upwork

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#611: Optimizing e-commerce content with Ashlyn Fulton, D’Addario

#611: Optimizing e-commerce content with Ashlyn Fulton, D’Addario

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#610: Unlocking greater customer loyalty with Aleksander Kaczmarek, CarTrawler

#610: Unlocking greater customer loyalty with Aleksander Kaczmarek, CarTrawler

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The Agile Brand with Greg Kihlström

#609: AI-powered DXPs and brand-aware personalized CX with Kathie Johnson, CMO at Sitecore

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The Agile Brand with Greg Kihlström

#608: Why the C-Suite needs to pay more attention to social media, with Dr. Antonis Papatsaras, Hootsuite

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The Agile Brand with Greg Kihlström

#607: Preparing for tiktokified journeys and the search generative experience with Izabela Misiorny, Siteimprove

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#606: Connecting experimentation to business outcomes across the journey with Vijay Ganesan, Optimizely

#606: Connecting experimentation to business outcomes across the journey with Vijay Ganesan, Optimizely

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#605: AI agents working across the marketing workflow with Kevin Li, Optimizely

#605: AI agents working across the marketing workflow with Kevin Li, Optimizely

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#604: Creating a great post-purchase customer experience with Colleen Coulter, Route

#604: Creating a great post-purchase customer experience with Colleen Coulter, Route

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#603: What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace

#603: What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace

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The Agile Brand with Greg Kihlström

#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica

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#601: Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics

#601: Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics

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#600: AI Agents in Marketing with Raj Rikhy, Microsoft

#600: AI Agents in Marketing with Raj Rikhy, Microsoft

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#599: Increasing AI literacy to improve outcomes with Jason Lapp, Beautiful.ai

#599: Increasing AI literacy to improve outcomes with Jason Lapp, Beautiful.ai

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The Agile Brand with Greg Kihlström

#598: Keeping up with consumer payment preferences with Will Mavromichalis at Kount

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#597: Engaging with Gen Z on retail with Teddy Solomon, Fizz

#597: Engaging with Gen Z on retail with Teddy Solomon, Fizz

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The Agile Brand with Greg Kihlström® is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op.