114: #114 Calculating the Value of CX

The Agile Brand with Greg Kihlström® | Listen on: Apple | Spotify | YouTube 

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Dec 17, 2020

You can’t manage what you don’t measure. Let’s apply that to customer experience as well.

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The Agile Brand with Greg Kihlström podcast

The top-ranked enterprise marketing podcast | 8 years, 800+ episodes, millions of downloads.

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