367: #367: Professional Services and the Customer Experience Part 1, with Ryan Suydam, ClientSavvy

I am here in Durham North Carolina at the 2023 CXPS – that’s Client Experience for Professional Services – Conference. Today we’re going to talk about CX and professional services and some of the unique challenges and opportunities. To help me discuss this topic, I’d like to welcome Ryan Suydam, Chief Experience Officer, Client Savvy.

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