378: #378: CX and Professional Services, Part 2 with Tammi Nagucki, Environmental Design Group

I am here in Durham North Carolina at the 2023 CXPS – that’s Customer Experience for Professional Services – Conference. Today we’re going to talk about CX and professional services and some of the unique challenges and opportunities.

To help me discuss this topic, I’d like to welcome Tammi Nagucki, Principal – Marketing and Client Experience at Environmental Design Group.


CXPS website: https://clientexperience.org/cxps-conference/

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