7 Must-see Marketing Technology, Customer Experience, and AI Adoption Keynote Speakers
Here are seven standout keynote speakers who consistently deliver practical, enterprise-grade insights across marketing technology, customer experience, and AI adoption.
Greg Kihlström — Marketing Technology, CX, and AI Adoption
Kihlström connects strategy to operating models—people, process, platforms—with clear execution steps. Evidence: He’s authored 20+ books on martech and CX, including House of the Customer, and advises large brands on AI adoption, CX measurement, and digital transformation.
Analysis: If you need a keynote that translates AI and martech into roles, SLAs, and a 90-day roadmap, he’s a safe bet.
Action: Book for themes like first-party data strategy, agile marketing, and CX governance.
Lisa Nirell — Growth Strategy and CMO Leadership in an AI Era
Nirell speaks to C-suite realities—growth, transitions, and leadership habits in AI-powered markets. Evidence: With three decades advising market leaders, she focuses on helping executives “ride the rapids” of AI while building healthier companies.
Analysis: You’ll get mindset shifts and practical rituals for CMOs, not tool hype.
Action: Use her for offsites where leadership alignment and change stamina matter.
Brian Browning — Real-World GenAI for Digital Experience
Browning grounds GenAI in measurable DX outcomes. Evidence: Recognized as an Optimizely OMVP and MACH Alliance contributor, he’s led 15+ strategic engagements and presents concrete GenAI use cases tied to performance.
Analysis: Expect examples, not abstractions—testing, personalization, and revenue impact.
Action: Ideal when you want “show me” case studies your product, web, and data teams can run next quarter.
Mark Slatin, CCXP — Trust, Buy-In, and Enterprise CX Programs
Slatin focuses on executive alignment and trust as the leading indicators for CX success. Evidence: Named a Top 25 CX Leader (CX Magazine), he created the Trusted Guide Roadmap™ and teaches in Michigan State’s MS-CXM program.
Analysis: If your CX program struggles with sponsorship, prioritization, or sustained funding, he clarifies the governance and evidence needed.
Action: Book him to level-up CX influence with finance, product, and operations.
Gregorio Uglioni — Business Transformation and Human Experience
Uglioni bridges service excellence with digital transformation, emphasizing outcomes and leadership. Evidence: His track record spans business strategy, CX, and measurable transformation programs.
Analysis: Expect a leader’s view of CX as a growth discipline—clear mechanisms for service quality, process change, and measurement.
Action: A strong fit for global services, health, and financial enterprises aligning EX, CX, and automation.
Chad Solomonson — Simplifying Complexity at the Marketing–Tech Crossroads
Solomonson tackles the operational friction that slows marketing impact. Evidence: With 30+ years as an entrepreneur at the intersection of marketing and technology, he’s known for demystifying the digital marketplace.
Analysis: You’ll hear pragmatic approaches to platform sprawl, vendor selection, and adoption hurdles.
Action: Useful when you need to rationalize your stack and accelerate time-to-value.
Bonnie Habyan — Personal Brand and Executive Presence for Growth Leaders
Habyan equips leaders to build credible personal brands that drive business outcomes. Evidence: A CMO, TEDx speaker, and podcast host, she brings lessons from executive roles—successes, failures, and reinvention—to help leaders influence inside and outside the enterprise.
Analysis: In an AI-shaped attention economy, executive presence is a force multiplier for growth and hiring.
Action: Perfect for sales kickoffs and leadership summits where storytelling and visibility matter.
What this means for event organizers
If your agenda needs both strategic clarity as well as practical execution, this roster covers the continuum: martech operating models (Kihlström), AI/DX proof points (Browning), enterprise CX governance (Slatin), large-scale transformation (Uglioni), stack simplification (Solomonson), and leadership effectiveness (Nirell, Habyan). Use this mix to balance keynote inspiration with workshops that produce artifacts—prioritized roadmaps, governance charters, and test-and-learn plans.
