My Courses
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121: Episode 121: Agile Entrepreneurship w/ Domenic Rinaldi, Sun Acquisitions
When is the right time to start or buy a business? Today we’re going to talk about entrepreneurship in the midst of a global pandemic. To help me discuss this topic, I’d like to welcome Domenic Rinaldi, Managing Partner, Sun Acquisitions, LLC.
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120: #120: Iterating and Optimizing from Experiences with Jerry Abiog
Today we’re going to talk about how to be more agile by learning from our experiences, both good and bad. While tales of wild success are what we often remember about business leaders and leading companies, but failures, missteps, and missed…
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119: Episode 119: Wellbeing and Agility with Lee Chambers, Essentialise Workplace Wellbeing
Today we’re going to talk about the importance of workplace wellbeing and how it is vital to both employees and the organizations they work within. While many organizations want to improve their employee experience, many are not taking the proper…
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118: #118 Brand and the Center of Experience
Your brand is a vital component in a successful customer and employee experience
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117: #117 Bold Leadership in Times of Change
Today we’re going to talk about how to exhibit bold leadership in times of change, and the need to build mutual trust between leadership and employees for the long term sustainability of an organization. To help me discuss this topic, I’d like to…
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116: #116 Silos and experience
How do internal barriers prevent you from having great employee and customer experience?
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115: #115 Version Next, Now Part 4, Episode 3: Security-Built Culture w/ Gerard Lendore, TEKsystems
The pace of change and digital disruption already stretched security teams to their limits. The proliferation of endpoint devices expanded attack surfaces. The escalating sophistication, volume and velocity of cyberattacks require 24/7 monitoring….
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114: #114 Calculating the Value of CX
You can’t manage what you don’t measure. Let’s apply that to customer experience as well.
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#113 Version Next, Now Part 4, Episode 2: Security-Built Culture w/ Kory Patrick, TEKsystems
The pace of change and digital disruption already stretched security teams to their limits. The proliferation of endpoint devices expanded attack surfaces. The escalating sophistication, volume and velocity of cyberattacks require 24/7 monitoring….
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112: #112 Creating a Center of Experience
How an enterprise can create a center of excellence that combines customer and employee experience.
