My Courses
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CTM Closes the Attribution Gap on AI’s Fastest-Growing Ad Channel
OpenAI conversion support and AI-powered setup assistant expand CTM’s position as the definitive source of truth for conversions.
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105 Customer Experience Statistics for 2026
105 customer experience statistics for 2026 on AI in service, trust, loyalty, personalization, and CX operations — compiled from 23 studies and fully sourced.
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NMI Enters the Smart Terminal Market with SmartPOS Solution
New Android-based terminals give NMI partners a faster path to a modern, unified in-person payments experience and processor flexibility
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Judgment only scales by design (and oversight). Martech Futurist | July 25, 2026
Human sign-off on high-risk AI agent actions fell from 40% to 25% in six months even as fully agentic campaigns began shipping end to end. The July 25 Martech Futurist argues judgment scales by designing oversight, not by adding reviewers, with data from JumpCloud, BCG, Broadsign, and Microsoft.
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Expert Mode: Beyond the Buzzer: Engineering Fan Loyalty in a Post-Game World with Ben Lewis from Infobip
The battle for a fan’s loyalty isn’t won or lost in 90 minutes or four quarters. It’s a year-round campaign fought in the quiet moments between games, in the off-season, and on the multitude of digital channels where fans live their lives. The core challenge, which should sound familiar to any CMO or enterprise marketing…
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Yesterday’s Marketing Technology & AI News | July 25, 2026
Martech news July 23-24, 2026: Dstillery adds in-flight agentic optimization for live campaigns, PropellerAds ships an MCP connector, NiCE expands RingCentral.
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Yesterday’s Marketing Technology & AI News: July 24, 2026
Yesterday’s martech news, July 23, 2026: HubSpot opened Agent Hub in public beta and dentsu partnered with Adthena as UK ChatGPT ad CPCs swung up to 278%.
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Infolinks CEO Bob Regular on getting ad tech to work better for brands
Bob Regular, CEO of Infolinks Media, on why the shortest supply path isn’t the best one, what makes a “primary impression,” and how contextual signal replaces deprecating deterministic data.
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Lineaje Launches Continuous Vulnerability Elimination Factory, Powered by Frontier Defense™
CVEF with Frontier Defense continuously and autonomously eliminates all exploitable traditional and novel vulnerabilities, delivering Vulnerability Elimination at the speed of AI with AI.
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This Week in Marketing Technology, AI, and CX Podcasts | July 23, 2026
Every conversation this week circles the same uncomfortable finding: the constraint on marketing performance is no longer capability. It is the distance between what an organization knows and what it can actually act on. Stephanie Trunzo, Chief Executive Officer at MERGE, argues that artificial intelligence (AI) is not creating organizational gaps so much as revealing…
