My Courses
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Adobe Announces General Availability of CX Enterprise Coworker to Redefine Marketing and Customer Experience Orchestration with Agentic AI
Adobe announced the general availability of Adobe CX Enterprise Coworker, an outcomes-based agentic AI solution that will empower businesses to move beyond AI experimentation into value realization.
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Mendo raises €12 million to become Europe’s benchmark for enterprise AI adoption
Mendo, the French startup that helps enterprises adopt generative and agentic AI, has announced a €12 million Series A. Following an earlier €3.5M seed round in October 2024, this fresh injection of capital — led by Ventech and Educapital, joined by Tomcat and OVNI — will allow the Paris-based company to accelerate the rollout of…
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Yesterday’s Marketing Technology & AI News | June 11, 2026
Yesterday delivered a concentrated wave of announcements that, taken together, reveal a structural shift in how marketing technology is being architected, and it demands more than a vendor checklist from Chief Marketing Officers (CMOs). The through-line across every major release is the same uncomfortable truth: the AI layer is being inserted between your brand and…
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Expert Mode: Redesigning the Learning Experience for the Modern Workforce
We are constantly searching for talent proficient in the latest analytics platform, the newest AI-driven content tool, or the most recent evolution in privacy-compliant ad tech. The traditional model—where education is a discrete phase of life that concludes with a degree, followed by decades of work—is fundamentally misaligned with the realities of the modern economy.…
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Brillio’s Kathleen Ulrich and Anuj Mathur on moving from personalization to agentic transformation
Today, we’re going to talk about the move from personalization to agentic experiences and what that means for enterprise marketing. We’ll cover: How “agentic experiences” are moving beyond simple personalization to fundamentally change the economics of customer acquisition and retention. The shift in talent and technology required, moving from managing campaigns to orchestrating AI agents…
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CMSWire: The Purchase Signal Most Brands Are Ignoring: The Booked Trip
This article was written by Greg Kihlström for CMSWire. Most brands treat travel data as somebody else’s category. Unless you sell flights or hotel rooms, it lives on a different brand’s dashboards, or in a different agency’s deck.
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AI4 2026 Unveils Expanded Exhibit Hall Featuring Nearly 400 Exhibitors, New Interactive Experiences, and the Industry’s Leading AI Companies
Show Floor to Feature Startup Innovation, Global AI Participation, and New Agentic AI Demonstrations
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CMSWire: CRMC Recap – What Customer Loyalty Has to Look Like Before AI Can Help It
This article was written by Greg Kihlström for CMSWire. CRMC 2026 surfaced three recurring failures in retail loyalty strategy — brands that listen superficially, friction that persists because CX teams are excluded from policy decisions and disruptive ideas that die inside siloed organizations. AI tools are accelerating all three problems for brands that have not…
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LiveOps: Closing the CX Resolution Gap: Why AI-Powered Speed Needs Human-Centric Outcomes
The Liveops 2026 Resolution Gap Report reveals that despite the perceived speed of AI-powered CX, customers prioritize comprehensive issue resolution and seamless human escalation over mere interaction velocity.
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Optimizely Launches Full AEO Platform to Help Marketers Understand and Act on AI-Driven Content Discovery
Through a new partnership with Conductor, Optimizely adds AI search visibility and optimization to round out its complete AEO offering NEW YORK, June 10, 2026 /PRNewswire/ — Optimizely, the leading digital experience platform (DXP) provider, today launched its full AEO platform, offering enterprise marketers a comprehensive suite of AI visibility tools and the pre-built agents to act on…
