My Courses
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Kyndryl Launches AI Orchestration for Business to Accelerate Agent-Driven Transformation
New Kyndryl Agentic AI Framework offering designed to fuel more responsive supply chains and personalized customer experiences across retail, CPG, travel and transportation industries
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IncQuery Unveils AI Moderation and AI-Powered Authoring Tools Built for Modern Consulting and Deal Teams
New AI Drafter, Magic Edit, Magic Question, and AI Moderation capabilities help teams build stronger surveys faster, capture richer respondent context, and keep qualitative insight connected to structured data in one secure research workflow
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Marketing Technology & AI News | June 10, 2026
Yesterday’s announcements tell a story that vendor headlines obscure: the AI layer is being inserted between your brand and your customer at every touchpoint — and the organizations that will win are not the ones with the most AI tools, but the ones with the cleanest data architecture underneath them. Three distinct fault lines emerged…
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AI can be used as either offense or defense, but one approach gets the best results. Martech Futurist | June 9, 2026
A split runs through this week’s research, and it’s the uncomfortable kind for CMOs. Companies are pointing AI in two opposite directions. One group uses it to defend what they already do: trimming costs, automating the busywork. The other points it at growth: new revenue channels, a customer experience built to win people the old…
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From CRMC: Phaedon’s Jaclyn Wands on humanizing loyalty in an AI-driven world
Agility requires not just the rapid adoption of AI-based solutions, but the wisdom to know when and how to apply them to enhance—without replacing—the human element of the customer relationship. Today, we’re going to talk about: The growing disconnect between what AI-powered loyalty programs deliver and what discerning consumers actually value. Practical strategies for using…
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Siteimprove Sets New Standard for Content Intelligence to Win in AI Search: Enterprise Content Built with Purpose and Relevance, Not Just Speed
The Siteimprove.ai platform adds two new agents to build on its advanced AEO insights with the Content Writing & Optimization Agent and PDF Remediation Agent
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Typeform Launches Research Flow to Help Teams Uncover Deeper Insights in Hours, Not Weeks
New AI-moderated research workflow combines survey-scale reach with the depth of qualitative interviews in a single platform
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Pega: Architecting Agentic AI for Measurable Enterprise Outcomes
New research from Pega, conducted with Savanta and surveying over 500 global business and IT leaders who have implemented agentic AI, reveals a clear pattern: success is not determined by technology alone. Instead, it hinges on how organizations redesign their operations around AI. While AI adoption is high, maturity in achieving enterprise-wide impact is not.…
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Yesterday’s Marketing Technology & AI News | June 9, 2026
Yesterday’s press releases tell a story that vendor headlines obscure: the AI layer is being inserted between your brand and your customer at every touchpoint simultaneously, and the window to build a coherent response strategy is narrowing fast. Three structural shifts are happening at once, and Chief Marketing Officers (CMOs) who treat them as separate…
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Pega Redefines AI-Driven Transformation with Solution Designer Initiative
New program to expand Pega Blueprint AI success will help close the gap between business intent and execution
