My Courses
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132: #132: Staying Agile with SEO with John Vuong, Local SEO Search
Today we’re going to talk about the ongoing value of SEO and how it helps agile marketers continue to stay relevant. To help me discuss this topic, I’d like to welcome John Vuong, Founder and President of Local SEO Search
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131: Episode 131: Improving the Patient Experience with Corey Gehrold, Insight Marketing Group
We talk a lot about customer experience and employee experience on this show. Today we’re going to talk about the patient experience and how the pandemic has forever changed it. To help me discuss this topic, I’d like to welcome Corey Gehrold, VP…
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CX Goalkeeper with Marius Ghios – S1E19 is about customer led environments and future-focused leaders
Marius is a Customer Experience expert, an outstanding innovator and Judge at International CX Awards. He was named among the 50 most influential CX experts in UK. My learnings: Focus on customers’ needs and try to build everything around them…
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CX Goalkeeper with Peter Dorrington – SPECIAL EDITION about the Launch of Anthrolytics
The CX Goalkeeper had a smart discussion with Peter Dorrington. This is a special edition for the launch of Anthrolytics Peter is an event host & moderator, executive advisor, CX analytics expert, award-winning CX Influencer, and inventor of…
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130: #130: Unified Digital Experiences at Scale, Part 3, with Ryan Horner, One North
I’m excited to introduce the final episode of a special 3-part series, where One North leader Ryan Horner discusses technology’s role in customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack…
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CX Goalkeeper with Christopher Brooks – S1E18 is about the CXWG and what really matters most to customers
The CX Goalkeeper had a smart discussion with Christopher Brooks Christopher is a Customer Experience Specialist. He is the Founder of the Customer Experience World Games and he is a Managing Director at Clientship. My learnings: CXWG2020 ideated by…
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129: #129: Unified Digital Experiences at Scale, Part 2, with Kalev Peekna, One North
Part 2 of a special 3-part series about how brands should approach their digital and customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. Today…
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CX Goalkeeper with Deanna Russo – S1E17 is about linkedin secrets and best practices
The CX Goalkeeper had a smart discussion with Deanna Russo Deanna is a Linkedin Strategist, Cheerleader and Accountability Partner at Leverage Up, LLC, which she founded 1 year ago. She grew her LinkedIn Following 25x in 18 months. My learnings: …
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128: #128: Unified Digital Experiences at Scale, Part 1, with Kalev Peekna, One North
Part 1 of a special 3-part series about how brands should approach their digital and customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. Today…
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CX Goalkeeper with Adrian Swinscoe – S1E16 is about his book “CX PUNK”
The CX Goalkeeper had a smart discussion with Adrian Swinscoe Adrian is a Customer experience advisor, author, speaker, workshop leader and aspirant punk at Punk CX. We discussed following tracks from his book: With great power comes great…
