My Courses
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#271: How BSI Software Builds the Future: Data, AI Agents and Digital Sovereignty with Markus Brunold
This episode explains how BSI builds for data, AI agents, and digital sovereignty. Markus Brunold shares the company mission, cloud and AI model choices, and how human roles and AI …
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#784: Monday.com Global Creative Director Robbie Ferrara on clarifying the benefits of AI
Today, we’re going to talk about what it takes to break the mold of traditional B2B marketing, particularly in the age of AI. We’ll explore how brands can move beyond feature-focused messaging to create genuine emotional resonance and build a brand that feels both innovative and human. To help me discuss this topic, I’d like…
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Top 10 Marketing Technology Thought Leaders in 2026
Let’s meet ten marketing technology thought leaders whose ideas consistently show up in enterprise strategy decks, conference agendas, and analyst conversations. These include Scott Brinker, Greg Kihlström, David Raab, Theresa Regli, and more.
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Expert Mode: The Multiplier Effect of a Platform Mindset
In the modern enterprise, the term “agility” is ubiquitous. It’s a North Star for leadership, a buzzword in boardrooms, and a frequently unfulfilled promise for teams on the ground. We talk about breaking down silos, but our technology stacks often reinforce them.
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Expert Mode: Building a Resilient Brand Through Crisis and Conviction
Few stories embody this trial-by-fire ethos better than that of Lovesac and its founder, Shawn D. Nelson. What began with an oversized foam-filled “sac” built in a college apartment has evolved into a nearly billion-dollar, publicly-traded company redefining the furniture category.
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#783: Typeface CMO Jason Ing on the paradox of hyper personalization and brand consistency
Today, we’re going to talk about resolving one of the biggest paradoxes in modern marketing: achieving hyper-personalization at massive scale, without sacrificing brand governance and consistency. We’ll explore how generative AI is moving from a creative novelty to a core operational engine for enterprise marketing, enabling brands to craft unique stories for every customer, while…
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Furniture.com Leads a New Wave of Retail Collaboration as Kathy Kuo Home, Z Gallerie, and RugsUSA Join the Platform
Furniture.com, the first AI-powered furniture decision engine designed to help shoppers find, compare, and check out across brands in one place, today announced that Kathy Kuo Home, Z Gallerie, and RugsUSA have officially joined its rapidly growing retail network. These additions further accelerate the industry’s shift toward unified, AI-enabled shopping and signal strong momentum as Furniture.com…
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Strategic Responses to Rising Returns: A CX Imperative for Enterprise Retailers
A recent analysis from Seel, an agentic post-purchase platform, highlights that holiday return activity increased by 16%, with late deliveries and product quality issues being primary drivers. This trend contributes to an annual industry cost estimated at $890 billion, representing 20-25% of retailer revenue.
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WunderKIND Ads and Yahoo DSP Expand Access to High-Intent CTV Moments with Yahoo DSP
Partnership delivers +12.6% lift in Purchase Intent for leading luxury retailer, illustrating that Wunderkind’s CTV Pause Ads on Yahoo DSP drive measurable outcomes across the full funnel.
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Holiday Returns Increase by 16%, Late Deliveries Lead the Surge in Returns and Refunds, Seel Report Shows
Seel, the agentic post-purchase platform, today released its inaugural 2025 Returns and Refunds Report ahead of the Holiday Shopping Spree. Created for retail and D2C brands, the report analyzed 10 million transactions, breaking down category-level insights and return patterns that reveal how shoppers are responding to points of friction in the buying process and the…
