My Courses
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Addressing the Enterprise Risk of Shadow AI in the Workplace
A recent Cybernews survey, 59% of employees use unapproved AI tools at work – most of them also share sensitive data with them, reveals a critical security and governance challenge: 59% of employees utilize AI tools not approved by their employers, and a substantial majority of these users are sharing sensitive organizational data with these…
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#73: AI in the ‘real economy’ with Bassem Hamdy, Briq
Today, we’re going to talk about the practical, powerful, and often overlooked application of AI in what some call the ‘real economy’—the foundational industries that build and make our world. We’ll explore how AI-powered digital workers are moving beyond the hype to create tangible value, and what it takes to drive this kind of technological…
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#48: One Amazing Thing About Rhapsody with Alexander Woellwarth
By this point, you’ve probably used AI to generate something. Maybe some text or a quick image, but is AI truly ready to take on big creative challenges from conceptual development to commercially viable images and video? Welcome to One Amazing About Rhapsody. Today we’re talking with Alexander Woellwarth, Chief AI Officer at Rhapsody and…
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Enterprise AI: Navigating Heightened Public Anxiety Around Regulation and Privacy
A recent study by Cybernews and nexos.ai, analyzing Google Trends data from January to October 2025, reveals that Americans are increasingly examining the risks associated with AI. Senior marketing and CX leaders must acknowledge this shift and proactively address these concerns through robust governance, transparent policies, and verifiable controls to maintain customer trust and operational…
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Retail AI Council Launches Shopper Context Protocol Working Group to Strengthen Customer Relationships in the Era of Agentic AI
The initiative unites retail and technology executives around an open standard designed to prevent the erosion of customer loyalty
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New Study Proves Data Integrity Is Critical Growth Driver in Digital Advertising
Groundbreaking research shows why leading brands are enhancing media quality, targeting efficiency and performance through data integrity optimization
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Tealium Enables AI-powered Contact Center Solutions with Amazon Connect Integration
New bi-directional flow fuels personalized customer journeys and AI-ready agent intelligence in the contact center
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CMSWire: Cyber Week 2025: The Rise of Agentic Commerce and the Surgical Shopper
The story isn’t declining foot traffic — it’s the rise of informed, AI-empowered buyers who expect certainty and value in every interaction. This article was written by Greg Kihlström for CMSWire.
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Bridging the Retirement Readiness Gap: Engaging Gen X Investors Effectively
The non-retired Gen X cohort (ages 45-60) faces a unique set of retirement planning challenges characterized by delayed urgency, significant financial anxieties, and increasing external pressures. Data from the Nationwide Advisor Authority Study, conducted in December 2025 by the Nationwide Retirement Institute® and The Harris Poll, reveals critical insights into this segment’s mindset and behaviors.
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#270: Why Human Voices Are the Secret to Digital Transformation with Alex Wunschel
Learn why human voices drive digital transformation. Alex Wunschel explains how voice builds trust, shapes culture, and makes leaders relatable. Get concrete tips to speak authentically, train voice skills, and …
