My Courses
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#744: Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management
Today, we’re going to talk about the exciting new Institute for Journey Management and how it’s helping businesses unlock the power of customer-centricity in a complex and ever-changing world. To help me discuss this topic, I’d like to welcome, Mark Smith and Raymond Gerber from the Institute for Journey Management.
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60% of Marketing Leaders Decreased Agency Spend Due to AI this Year, Typeface Research Finds
83% say fully automating content creation would reduce most or all of their agency spend
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#743: Always-on collaboration between AI and marketing with Devin Kunysz, Salesforce
Today, we’re going to talk about how marketers can bring agentic marketing to life with actionable data, cross-departmental workflows, and autonomous AI agents that handle complex tasks and act as always-on collaborators. To help me discuss this topic, I’d like to welcome Devin Kunysz, Senior Director, Industry GTM, Consumer Goods & Retail at Salesforce. Devin,…
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Announcing the New Adeptia Automate – Smarter and Faster Data Automation Is Here
With AI-powered data mapping and an intuitive design, Adeptia Automate makes managing and moving complex enterprise data faster, easier, and code-free
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Analytics on Autopilot: Contentsquare Rolls Out AI Agent Sense Analyst
Sense Analyst harnesses agentic AI to fully automate analysis so teams get deeper insights and reclaim hours of work
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Expert Mode: Mastering Global E-commerce in a Dynamic Landscape
The global e-commerce landscape is a complex and ever-shifting terrain. Navigating its intricacies requires more than just agility; it demands foresight, adaptability, and a commitment to continuous evolution. From fluctuating tariffs and de minimis thresholds to optimizing peak season delivery strategies and regional fulfillment, the challenges are numerous.
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#47: Support for small business fuels the local economy with Tara Palacios, Arlington Economic Development
Tara Palacios from BizLaunch joins the show to talk about the critical role that small businesses play in a local economy. About Tara Palacios Tara Palacios on LinkedIn: Resources Arlington Economic Development:
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Jentic Welcomes API Pioneer Frank Kilcommins as Head of Enterprise Architecture
Frank Kilcommins, principal author of the Arazzo Specification and OpenAPI standards leader, has joined Jentic as Head of Enterprise Architecture. He will lead the company’s standards-based strategy for deploying agents at scale and deepen Jentic’s leadership in defining the orchestration layer of enterprise AI.
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#41: One Amazing Thing About Klaviyo with Gil Hsu
AI-based features are all the rage today, but they often fall short of what growth-focused marketers for consumer brands need to be successful. But what if there was a set of features powered by real-time data and adaptive AI that finally deliver on the promise of true omnichannel marketing from email to SMS and beyond?…
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#63: Marketing in a world of agent to agent transactions with Mathieu Dhondt, EPAM
Today we’re going to talk about how GenAI is reshaping the way we think about customer experience, automation, and personalization — and what it means for the future of marketing. To help me discuss this topic, I’d like to welcome Mathieu Dhondt, Associate Director of Experience Consulting at EPAM.
