#833: Qualtrics’ Ali Henriques on accelerating the speed to insights with synthetic research
What if the biggest risk to your next global campaign isn’t the market, but the months you’ll spend waiting for research to tell you what the…
Conga: Beyond Fragmentation: Building an Integrated Commerce Chain for AI-Driven Growth
Conga’s The State of Commercial Operations: Fragmentation in the Age of AI report examines the critical challenges posed by fragmented commercial operations. It outlines how senior…
Klaviyo Expands AI Agents to Power the Autonomous B2C CRM
New autonomous campaign agent generates full marketing campaigns from a single prompt, delivering faster, more trusted customer experiences
Incisiv: Unified Commerce in 2026: The Imperative for Growth and AI-Driven Excellence in Specialty Retail
The Incisiv 2026 Benchmark Index: Unified Commerce for Specialty Retail, conducted in partnership with Manhattan and Google Cloud, provides a comprehensive assessment of unified commerce capabilities…
Expert Mode: Beyond the Score—How AI Reframes the Role of the CX Leader
For years, the Net Promoter Score (NPS) has been the North Star for customer experience programs. We’ve built dashboards, tied bonuses to it, and presented its…
Yesterday’s MarTech News | March 24, 2026
Yesterday delivered a concentrated wave of announcements that, taken together, signal something more significant than individual product launches: the infrastructure of marketing is being rebuilt around…
Constructor Unveils Merchant Intelligence Agent (MIA), Bringing Instant Insight and Faster Action to Ecommerce Merchandising
This new AI agent from Constructor explains product discovery results, suggests next steps, and automates actions — helping retailers create better shopping experiences
Zappi: CPG at an Inflection Point: Navigating the 2026 Mega-Trends with Data and AI
As shown in Zappi’s report, CPG Mega-Trends: The data, trends & forces reshaping consumer packaged goods, 2026 Edition, this shift necessitates a strategic pivot for CPG…
