#807: AI21 Labs CMO Sharon Argov on navigating promise vs. reality with AI adoption
With every board member and CEO demanding a generative AI strategy yesterday, how much of the conversation is about creating real business value versus simply not…
Qualtrics Appoints Jason Maynard as Chief Executive Officer
Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Jason Maynard as Chief Executive Officer, effective immediately. Maynard will…
Expert Mode: Scaling Personalization Without Sacrificing Your Brand’s Soul
For years, the twin ambitions of enterprise marketing have been pulling in opposite directions. On one hand, we have the drive for hyper-personalization—the holy grail of…
#53: One Amazing Thing About Civic with Titus Capilnean
Welcome to One Amazing About Civic Technologies. Today we’re talking with Titus Capilnean, VP Go-To-Market at Civic Technologies and he will be sharing one amazing thing…
Talon.One Introduces Unified Incentives Protocol to Bridge Loyalty and Agentic Commerce
Talon.One, a provider of enterprise promotion and loyalty technology, has announced the launch of its Unified Incentives Protocol (UIP). The initiative aims to standardize how brand…
#806: NiCE Cognigy VP of Marketing Alan Ranger on agentic customer service
Today, we’re going to talk about the next evolution of AI in customer service. As more companies turn to automation to manage scale and efficiency, the…
Fans Favorite: Pivoting Strategies For Tough Customers & Tough Employees
In this episode, Marilyn Suttle shares practical strategies for dealing with tough customers and employees while creating a work environment where everyone thrives. From her groundbreaking…
YouGov releases Best Brand Rankings 2026, revealing the strongest brands in the US and worldwide
ouGov today released its Best Brand Rankings 2026, revealing the top 50 brands globally and highlighting the companies that consumers rate most highly in the United States…
