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Mathew Knowles, the architect behind Beyoncé, Solange, and Destiny’s Child’s rise, to speak at Global Tech Event WMF – We Make Future in Italy

May 4, 2026

Mathew Knowles, the architect behind Beyoncé, Solange, and Destiny’s Child’s rise, to speak at Global Tech Event WMF – We Make Future in Italy. The entrepreneur behind these global icons, along with major brand collaborations including Pepsi, Amazon, and Samsung, will take the stage in Bologna on June 25.…

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 4, 2026

May 4, 2026

Yesterday’s wave of marketing technology and AI announcements tells a story that vendor press releases won’t say plainly: the gap between AI adoption and AI competency is now the defining competitive variable in marketing.

#854: PGA TOUR’s Zach Carlson on creating an amazing fan experience

#854: PGA TOUR’s Zach Carlson on creating an amazing fan experience

May 3, 2026

Following the recent Qualtrics X4 Summit in Seattle, we’re going to talk about what it takes to engineer a world-class fan experience. We’ll explore how a legacy brand moves beyond the traditional event model to create personalized, memorable moments, and how they use real-time data not just to measure…

Rebalancing the Marketing Work System: Addressing the Passion-Pressure Paradox

Optimizely: Rebalancing the Marketing Work System: Addressing the Passion-Pressure Paradox

May 3, 2026

Modern marketing leaders face a critical challenge: retaining highly motivated talent while navigating an increasingly complex operational landscape. A recent report, The Passion-Pressure Paradox, by Optimizely in conjunction with Heinz Marketing, illuminates this tension. Based on a survey of over 200 marketing practitioners in lean, B2B environments, the study…

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New Optimizely Research Suggests AI’s Not Helping Marketers Regain Their Creativity

May 3, 2026

Optimizely, the leading digital experience platform (DXP) provider, today released new research, The Passion-Pressure Paradox, examining how AI pressure and complexity are impacting marketing teams’ work. Based on a survey of more than 200 marketers, the findings point to a growing disconnect between the work marketers are passionate about and…

Expert Mode from The Agile Brand Guide®

Why Cultural Intelligence Is Your Most Critical Asset in the Age of AI

May 3, 2026

The promise of artificial intelligence in marketing is, for the most part, being realized. The ability to generate, translate, and deploy content at a global scale is no longer a five-year plan; it’s a Tuesday afternoon task.

Expert Mode from The Agile Brand Guide®

Expert Mode: Moving Beyond the Mirror of Customer Feedback

May 2, 2026

We built sprawling Voice of the Customer programs and sophisticated feedback loops, all in service of creating a perfect reflection of our customer inside the walls of the enterprise. But as marketing leaders, we know the truth: the reflection in that mirror is becoming increasingly distorted. Survey fatigue is…

Scaling Agentic AI: The Four Decisions Driving Autonomous Execution

Genpact: Scaling Agentic AI: The Four Decisions Driving Autonomous Execution

May 1, 2026

Genpact’s Autonomy requires trust in AI: Four leadership decisions that determine whether AI scales report explores how the promise of agentic AI—systems capable of autonomous action and decision-making—represents the next frontier in enterprise transformation.

Genpact and HFS Research: 92% of Executives Say Agentic AI Will Fundamentally Change Business Operations

Genpact and HFS Research: 92% of Executives Say Agentic AI Will Fundamentally Change Business Operations

May 1, 2026

Investment in agentic AI is projected to rise 38% in the next year, but organizational readiness – not technology – is the primary barrier to scale

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 1, 2026

May 1, 2026

As most of you likely already know, the era of optional AI adoption is over. The recent announcements from Google, Commerce/BigCommerce, adMarketplace, and others are not incremental feature updates — they represent structural changes to how paid media, e-commerce, and revenue intelligence operate. The question is no longer whether…


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