Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Beyond the Search Bar: Navigating the New Era of Distributed Intent

May 17, 2026

For marketing leaders, the challenge isn’t just about learning a new tool; it’s about unlearning a generation of deeply ingrained assumptions and preparing for a world where “search” is an action, not a destination. This brings us to Answer Engine Optimization (AEO), often called Generative Engine Optimization (GEO).

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 16, 2026

May 16, 2026

Yesterday’s announcements concentrate on the layer beneath marketing execution: the data foundations, governance controls, and discovery channels that determine whether AI tooling produces usable output. Two primary press releases dropped on May 15, 2026 — Dataiku’s Cobuild on Snowflake and Mordor Intelligence’s 2026 Customer Data Platform market analysis —…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Your AI Ambitions Are Being Held Hostage by Your Legacy Tech

May 16, 2026

The technical debt accrued over decades is now coming due, with interest. New research from Pega confirms what many of us have suspected: outdated, clunky technology is a primary source of employee frustration, a drain on productivity, and a significant driver of talent attrition. While we chase the horizon…

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Dataiku Launches Cobuild on Snowflake: From Prompt to Production-Ready AI Workflow, Inside Snowflake

May 15, 2026

Dataiku pairs Snowflake Cortex AI with Dataiku’s agentic builder, helping more customers turn business intent into governed AI agents and workflows on the Snowflake AI Data Cloud 

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 15, 2026

May 15, 2026

Yesterday’s announcements show the agentic transition moving from vendor roadmaps into deployed infrastructure, with consequences for marketing organizations that depend on advertising platforms, customer engagement tools, and revenue operations stacks. Six major releases dropped on May 14, 2026, spanning consulting-led enterprise AI deployment, lifecycle automation, sales compensation automation, connected…

#860: Resident Expert: Bill Staikos on the CX landscape in 2026

#860: Resident Expert: Bill Staikos on the CX landscape in 2026

May 14, 2026

We talked right at the beginning of 2026 as a look back at last year. Now that we’ve had a quarter behind us in 2026, it’s time to talk about how this year is shaping up and what we can expect in the months ahead. To help me discuss…

Elevating Enterprise PR: Strategic Imperatives in an AI-Driven Landscape

Meltwater: Elevating Enterprise PR: Strategic Imperatives in an AI-Driven Landscape

May 14, 2026

The Meltwater State of PR Report 2026 reveals an industry grappling with age-old issues of resourcing and measurement, while simultaneously adapting to the transformative power of artificial intelligence (AI) and the imperative for cross-functional collaboration. This report offers a clear view into the current state of PR and provides…

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Typeform Drives a New Era of Customer Engagement with Growth Flow, Where Every Form Response Triggers Action

May 14, 2026

AI-powered Growth Flow helps businesses capture, engage, and convert customers through automated workflows

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Xactly Launches Fleet of Agents and Intelligence Studio for Revenue Planning and Compensation

May 14, 2026

Fleet of pre-built and configured AI agents to automate complex revenue workflows introduced at Upside 2026

AI and Marketing Performance: Navigating the Path to Causal Clarity and Strategic Growth

GrowthLoop: AI and Marketing Performance: Navigating the Path to Causal Clarity and Strategic Growth

May 14, 2026

The 2026 AI and Marketing Performance Index report, a data-driven study by GrowthLoop in partnership with Ascend2, reveals critical insights into how high-performing teams are leveraging AI and unified data to achieve these objectives. This report, based on a survey of 318 marketing and data professionals across North America…