Expert Mode: Beyond the Playbook: Building Customer Loyalty One Story at a Time
What if the most powerful play in our book wasn’t a new piece of marketing technology, but a renewed commitment to the oldest form of marketing—understanding…
#848: CRMC Keynote Speaker Paul Epstein on building deep connections for greater customer loyalty
Today, we’re going to talk about building a playbook for customer loyalty that isn’t dependent on market wins or a perfect product. We’ll explore the idea…
Jeremy Fain, CEO of Cognitiv, Named Entrepreneur Of The Year® 2026 New York Finalist by EY US
EY US celebrates ambitious entrepreneurs shaping the future of business New York – April 22, 2026 – Jeremy Fain, CEO and Co-founder of Cognitiv, has been named a finalist…
DISQO Names Terri Walter Chief Marketing Officer
Industry Veteran Terri Walter Brings Two Decades of Ad Tech Brand Building and AI Expertise to DISQO’s Next Chapter Of Growth
Capacity Acquires Lang.ai, Adding Agentic AI Analytics to Its Support Automation Platform
Capacity, the AI-powered support automation platform used by more than 20,000 companies, announced the acquisition of Lang.ai, a San Francisco-based AI analytics company that turns unstructured…
Hyland Introduces New Agentic and AI‑Driven Innovations to Turn Enterprise Content into Action
Hyland’s latest technology updates embed content intelligence directly into core systems to drive governed automation across regulated industries
Adobe Introduces Brand Visibility Solution to Redefine Customer Experience Orchestration
Today, at Adobe Summit—the flagship customer experience conference—Adobe (Nasdaq:ADBE)—the global technology leader that unleashes creativity, productivity and customer experiences through innovative tools and platforms—announced a brand visibility…
Yesterday’s Marketing Technology & AI News | April 21, 2026
The marketing technology stack is being rewired around AI agents, and the rewiring is happening faster than most marketing organizations are prepared to absorb. Adobe Summit…
