Exploring the MarTech & CX Landscape
Experimentation drives high impact growth by enabling companies to optimize their strategies, align their teams, and make data-driven decisions. In today’s fast-paced business landscape, companies need to constantly innovate and adapt to stay competitive. Experimentation allows organizations to test new ideas, gather insights, and make informed decisions that drive growth.
Data privacy is a topic that has gained significant attention in recent years. With an increased focus on the digital customer experience and the increasing amount of personal information being collected and shared, concerns about privacy and security have become more prevalent.
Findings from arrivia’s comprehensive new 2024 Travel Loyalty Outlook report include a clear intent by American consumers to travel more in 2024 and increased focus on value-seeking around travel planning and shifting expectations when it comes to utilizing travel loyalty program offerings.
Generative AI is revolutionizing image workflows and enhancing the capabilities of production teams. Similar to the early days of the internet, where promises were made about its potential, generative AI is currently in its infancy but shows tremendous promise for the future.
Artificial intelligence (AI) has the potential to revolutionize the field of learning and development (L&D), offering new opportunities for personalized and efficient training experiences.
Change is an inevitable part of life. It can be intimidating and uncomfortable, but it is also a catalyst for personal growth and development. Embracing change allows us to step out of our comfort zones, explore new opportunities, and discover our true potential.
Today we’re going to talk about using personalization to create more engaging and inspiring stories for B2B brands.
To help me discuss this topic, I’d like to welcome Tiffany Grinstead, Vice President – Personal Lines Marketing at Nationwide Insurance.
Experimentation drives employee engagement by creating a culture of curiosity, empowerment, and continuous learning. When employees are given the opportunity to experiment and contribute their ideas, they feel valued and motivated. They are more likely to be engaged in their work and committed to the success of the organization.
One key aspect of good data is investing in first-party data. First-party data refers to customer information collected directly from your own website, app, or other owned channels. It includes data such as customer demographics, behaviors, preferences, and purchase history. Investing in first-party data allows advertisers to have a deeper understanding of their customers and enables them to create more targeted and personalized advertising campaigns.
Starting efforts with customer journey orchestration can be a daunting task, but by taking a few key considerations into account, you can set yourself up for success.
