Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Beyond the Prompt: Agentic AI and the New Era of Marketing Orchestration with Pega’s Tara DeZao

Jul 11, 2026

The next evolution isn’t simply about creating more content faster. It’s about building an intelligent, autonomous system that can execute complex marketing tasks from end to end. This is the domain of agentic AI. It represents a fundamental shift from using AI as a discrete tool for a specific…

AI investments chase easy money, but end customers want more. Martech Futurist | July 10, 2026

AI investments chase easy money, but end customers want more. Martech Futurist | July 10, 2026

Jul 10, 2026

The AI-in-marketing story spent two years as a forecast. They have started producing tangible takeaways, and they point away from where most of the money has gone. Gartner found customers are three times more likely to resolve a service issue with a third-party tool like ChatGPT than with a…

Beyond Mentions: How AI Conversational Context Shapes Brand Recommendations

Beyond Mentions: How AI Conversational Context Shapes Brand Recommendations

Jul 10, 2026

Your AI Visibility Metrics Are Lying to You: How Conversational Context Shapes AI Responses, Demand-Genius research indicates that in B2B buyer journeys, only 16% of AI responses directly cite a brand, with a 0% citation rate observed during early awareness and consideration stages.

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Stibo Systems and CommerceIQ partner to close the gap between product data and retail sales

Jul 10, 2026

Stibo Systems, the largest independent provider of master data management (MDM) and the company behind the trusted intelligence platform, is partnering with CommerceIQ, the agentic AI platform for digital commerce, to help brands turn accurate, well-managed product content into stronger performance on retailer sites.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | July 10, 2026

Jul 10, 2026

Martech news July 9, 2026: Multiply launches 10 Minute ABM, Workato adds Agent Guardrails, IBM Bob gains cost analytics, Observe.AI tops the CMP Prism.

Crunchbase CRO Ann Davis on the pressure to show ROI from AI

Crunchbase CRO Ann Davis on the pressure to show ROI from AI

Jul 9, 2026

Crunchbase CRO Ann Davis on the pressure to show ROI from AI — why “better AI” is a distraction and fixing siloed, proprietary data is what actually drives returns.

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Multiply Launches “10 Minute ABM,” helping B2B brands launch 100s of Personalized Ads for their Top Accounts in just a few minutes

Jul 9, 2026

Marketers compress 100 hours of work into 10 minutes with personalized 1:1 ads for account-based marketing.

Ken Hoang, Qualtrics

Qualtrics Elevates Ken Hoang to SVP, Product, Betting on Data as the Edge in AI-Driven Experience Management

Jul 9, 2026

The experience management leader taps a 30-year enterprise data veteran to unify product management and design—and frames the appointment around a platform thesis that data, not models alone, will close the “Experience Gap.”

This week in Marketing Technology, AI, and CX Podcasts

This Week in Marketing Technology, AI, and CX Podcasts | July 9, 2026

Jul 9, 2026

Taken together, this week’s guests are describing the same terrain from different vantage points. Whether the goal is a confident furniture purchase, a sales rep who can handle the unexpected pivot, a fan who feels genuinely known, or a brand that shows up in an AI-generated answer, the winners…

FullHost Launches AI Studio: Build Websites and Full Web Applications From a Single Prompt, Hosted in Canada

FullHost Launches AI Studio: Build Websites and Full Web Applications From a Single Prompt, Hosted in Canada

Jul 9, 2026

FullHost, a Canadian-owned and operated web hosting provider, announced GA of FullHost AI Studio, an AI-powered development platform that turns plain-language descriptions into working websites and full web applications.


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