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In a highly competitive marketplace, small businesses face numerous challenges, particularly when it comes to visibility and customer engagement. However, one area where they can gain a significant advantage is through exceptional customer experience. Unlike larger corporations that may have expansive budgets for advertising and marketing, small businesses can excel in creating personalized, memorable experiences that resonate with customers. By focusing on customer experience, small businesses can differentiate themselves from competitors and foster lasting relationships with their clientele.
Is your organization just jumping on the AI bandwagon, or do you have a solution that will support your company’s needs in the short and long term?
Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications.
In marketing technology, the integration of artificial intelligence (AI) is heralding a new era of efficiency and personalization. The traditional methods of integrating marketing tools often involve significant manual effort, requiring marketers to navigate complex systems, coordinate with developers, and anticipate customer behavior. However, the advent of AI agents is revolutionizing this process, allowing brands to automate tasks, enhance customer engagement, and make data-driven decisions in real time. Let’s explore how AI transforms the marketing integration process, paving the way for more agile, customer-focused, and sustainable brands.
Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled its strategy and product offerings for agentic AI. Innovating on the world’s most widely adopted marketing and customer experience platform, Adobe Experience Platform (AEP), Adobe has built-in agentic functionality that makes it easy for marketers to use purpose-built AI agents for optimizing websites, handling repetitive content production tasks such as resizing, refining target audiences, creating and optimizing channel experiments and scaling content and digital media production.
Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and employee at unprecedented scale
With AI’s ability to augment in-house creative teams, how does that change the way organizations should approach both their creative strategies and how they evaluate the value of creative as a business function?
Today, we’re joined by Jen Rapp, Chief Marketing Officer at Superside. Jen has had key roles at iconic brands like Patagonia, Arc’teryx, DoorDash, Owlet Baby, and Klaviyo. Now, she’s leading Superside’s rebrand with a focus on AI-powered creative services that augment in-house teams.
The rapid evolution of artificial intelligence (AI) has captured the imagination of many executives and organizations. The excitement surrounding tools like ChatGPT and other large language models often leads to a perception that AI has reached a level of maturity that can be immediately leveraged for significant organizational benefits. However, as discussed in a recent podcast, this perception can be misleading.
In marketing, the quest for true return on investment (ROI) remains a paramount concern for brands and marketers alike. As businesses increasingly allocate significant portions of their budgets to retail media advertising, understanding the nuances of ROI has never been more critical. Incrementality is a term that has emerged as a vital framework for assessing the effectiveness of marketing expenditures in the retail media space.
In the rapidly evolving landscape of e-commerce, the integration of artificial intelligence (AI) has emerged as a transformative force. As businesses strive to adapt to changing consumer behaviors and technological advancements, AI is proving to be a critical component in enhancing operational efficiency and driving growth.
This year, many advertisers – especially retailers — are being asked to do more with less. At the same time they have smaller budgets, they also must contend with an astonishing amount of waste: nearly 2/3 of every ad dollar spent actually goes toward the end inventory, and up to 15% of total spend goes to fraud or made-for-advertising content.
Today we’re going to talk about what to do about all of those wasted ad dollars. To help me discuss this topic, I’d like to welcome Matt Wasserlauf, CEO at Blockboard.
