The Agile Brand
-Creating authentic relationships between companies and consumers. Second Edition.
Series:
The Agile Series
Author:
Greg Kihlström
Category:
Customer Experience
Language:
English
More Details
Description:
Brands have evolved over several centuries from simple tools for recognition to something much more nuanced and sophisticated in the modern age. Being an agile brand means taking part in a relationship with consumers. While this means giving up some control over your brand, it rewards you with loyal long-term customers. The Agile Brand follows the story of branding from its beginnings to the authentic relationship with brands that modern consumers want, and gives practical examples of what you can do to modernize your brand in meaningful ways.

The Agile Brand Revisited
The Center of Experience, 2nd Edition
The Agile Brand Guide®: Customer Journey Orchestration
Meaningful Measurement of the Customer Experience, 2nd Edition
House of the Customer
AI Isn’t a Goal (or a Strategy)
The Seven Solopreneurs
Using AI in Marketing
The Agile Brand Guide: E-commerce
Marketing Measurement and Analytics
Agile Marketing
Priority is Action
The Agile Brand Guide®: Conversational Marketing