Latest Customer Journey Orchestration Posts

MarTech: Driving growth through data: Optimizing the retention stage

May 9, 20251 min read

This article was written by Greg Kihlström for MarTech. In this final article in the series, we’ll uncover how data…

Enhancing customer journey management with SMS

Apr 16, 20254 min read

Brands are continually seeking innovative ways to engage with their customers. One of the most effective channels that has emerged…

Upgrading the Funnel for Nonlinear Journeys

Jan 11, 20255 min read

With the continual onset of rapid technological advancements and shifting consumer behaviors, the traditional marketing funnel is facing an existential…

Implementing customer journey management for brand success

Dec 22, 20243 min read

Implementing journey management for success is crucial for organizations looking to drive customer satisfaction and achieve business success in today’s…

Customer feedback drives positive impact

Dec 16, 20242 min read

Customer feedback is a crucial component in driving positive impact for businesses. In the podcast transcript, the speaker highlights the…