Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: When the Shelf is a Doorstep: Rethinking the Commerce Funnel

I spoke with Peter Giordano, GM of Ads, Platform, and Growth Services at DoorDash, a company that has not only witnessed this compression but has built…

The Holiday Calendar Has Been Rewritten. Most Retailers Haven’t Updated Their Playbook

The Holiday Calendar Has Been Rewritten. Most Retailers Haven’t Updated Their Playbook

The 2026 Holiday & Seasonal Shopping Trends Report from tvScientific by Pinterest surveyed over 400 marketers and 600 consumers across the US. It revealed that holiday-related…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Why Shorter Ad Tech Supply Paths Aren’t Always Smarter

The concept of Supply Path Optimization (SPO) has become so ingrained in our strategic lexicon that questioning it feels like heresy. The logic is seductively simple:…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Moving CTV Beyond the Billboard Mindset with Alison Clark from AdRoll

For decades, the television was the undisputed king of brand advertising. The formula was simple, if expensive: buy a spot, produce a memorable 30-second story, and…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Your Media Agent Can’t Pick Up the Phone with Richy Glassberg from SafeGuard Privacy

SafeGuard Privacy’s Richy Glassberg on what AAMP 2.3 changes for CMOs when AI agents make vendor compliance decisions at machine speed.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Strategic Disconnect Stalling In-Store Retail Media Growth

The world of retail media networks (RMNs) has followed this path, rocketing from a niche channel to a foundational pillar of many marketing budgets. Yet, for…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: One Objective, Not Five KPIs, with Alex Weinberger from AdRoll

Alex Weinberger, General Manager of Digital Out-of-Home at AdRoll, thinks we’ve been aiming at the wrong artifact. We keep trying to fix the media plan. He…

yellow highlighter marker and color pencils on a notebook

Aligning Google Ads, Website UX, and Customer Service: A Practical Playbook for Better Leads

Clicks are easy to buy; qualified leads are earned in the moments after the click, on your landing page and in your support channels. This guide…


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