#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of…
#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin
Joining me today is Emily Ward, VP of Global Marketing at Turnitin, a leading edtech brand focused on academic integrity…
#680: Agile is about more than velocity, with Gabrielle Wieczorek
Today’s guest believes data may be the most underused lever for agility in large organizations. Gabrielle Wieczorek is a Scrum…
#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water
There are a lot of great ideas for products and brands out there, but sometimes the difference between success and…
#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse
Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldberg, EVP of Strategy at Zenapse. We’ll…
#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast
If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts,…
#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX
The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer:…
#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys
Joining us today is Phyllis Rothschild, Chief Marketing Officer at Pete & Gerry’s, pioneers in humane egg production. Phyllis, a…
#674: The continued evolution of e-commerce with Eitan Koter, Vimmi
With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies…
#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco
Joining me today is Vinod Muthukrishnan, VP & COO of Webex Customer Experience at Cisco. Vinod is a leader in…
#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section
AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly…
#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels
How do you take something that’s iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand…